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Freelancer profile of Mark Geberth-Hindermeyer from Stockstadt am Rhein, IT Service Manager / Scrum Master / Product Owner

  • Freelance
  • Anywhere

Betriebssysteme:

  • Microsoft 365
  • Windows 3.1 – 11

Software / Tools:

  • MS Office
  • MS SharePoint
  • MS Teams
  • Atlassian Jira
  • Atlassian Confluence
  • BMC Remedy
  • HP Service Manager

ITSM:

  • Change Management
  • Incident Management
  • Problem Management
  • Release Management
  • Deployment Management
  • Governance

Soft Skills:

  • EMPATHIE: Offener & respektvoller Umgang miteinander
  • TEAMGEIST: Potentialfinder, um diese Potentiale einzusetzen
  • ZIELORIENTIERUNG: Mit starker Kommunikation gemeinsam zum Ziel
  • WERTE: Commitment, Fokus, Offenheit, Respekt, Mut

Vorgehensmodelle, Methoden & Prozesse:

  • Scrum
  • Kanban
  • ITIL
  • SAFe
  • Nexus
  • SLA
  • SLM

Branchen:

  • Banken & Finanzdienstleister
  • Telekommunikation
  • IT Services
  • Sport
  • Transport

Weiterbildungen & Zertifikate:

  • Scrum Master Professional PSM 1 I Scrum.org
  • Agile Scrum Master I EXIN
  • Agile Scrum Product Owner I EXIN
  • ITIL V4 Foundation
  • ITIL V4 Managing Professional / Leader Direct, Plan & Improve (DPI)
  • ITIL V3 Foundation

Source
Freelancer from Switzerland on www.freelancermap.com

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